FAQ's - Frequently Asked Questions


FAQ's - Frequently Asked Questions

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I can't access some of the media on the pages

If you can't access some of the media on some of the pages (for example, in Topic 8), there could be a number of causes:
  1. There may be an issue with your browser.
  2. If you use a screen reader, it will not be able to read the media.

If you can't access the media, we have provided a "text alternative" which contains the same content as the missing media.


I can't log-in with my password

Lost passwordIf you can't log-in with your password, there could be a number of reasons. The simplest way to deal with it is to select the link 'Lost password'. Instructions will be sent to the email address you are registered with.

If you do not receive an email, you may be registered with an incorrect email address. If this is the case, email Kerry King for assistance.


I can't log-in with my username

Lost passwordIf you can't log-in with your username, there could be a number of reasons. The simplest way to deal with it is to select the link 'Lost password'. Instructions will be sent to the email address you are registered with.

If you do not receive an email, you may be registered with an incorrect email address. If this is the case, email Kerry King for assistance.